Terms & Conditions

Last Updated: April 05, 2026. Effective for all trades on BD Business Market.

1. The BDBM Trust Model

BD Business Market (BDBM) operates on a "Trust-First" escrow model designed to protect international buyers and Bangladeshi manufacturers. By using this platform, you agree to the 2.5% Commission model, which is only deducted upon successful trade completion.

2. Standard Trade Execution

1
Order Placement: Buyer selects a product and places an order. Funds must be deposited into the BDBM Escrow account via the Secure Gateway.
2
Confirmation: BDBM verifies the receipt of funds and sends a formal Trade Confirmation to both the Buyer and the Manufacturer.
3
Fulfillment: The Manufacturer ships the product and uploads tracking/documentation.
4
Verification & Release: Upon receipt, the Buyer verifies the goods. Once confirmed, BDBM deducts the 2.5% success fee and releases the remaining 97.5% to the Manufacturer.

3. Shipping & Returns Policy

Clear liability for logistics is essential for B2B trade. Unless otherwise specified in the Proforma Invoice (PI), the following rules apply:

  • Initial Delivery: The Buyer is responsible for all initial shipping, insurance, and duties as per the agreed Incoterms (e.g., CIF, FOB).
  • Returns for Refund: If a return is triggered under the dispute resolution policy, the Buyer must bear the return shipping costs. However, a Manufacturer may optionally agree to cover these costs as part of a settlement.

4. The 48-Hour Resolve Window

In the event of a quality or quantity mismatch, a Dispute may be raised by the Buyer.

Resolution Deadline

Once a dispute is raised, the Manufacturer and Buyer have 48 Hours to reach a mutual agreement (e.g., partial refund, discount on next order, or repair).

If no resolution is reached within 48 hours, the Buyer must initiate the **Return Process**. Upon the Manufacturer's verification of the returned goods, BDBM will refund the Escrow balance to the Buyer.

5. BDBM Service Commission

The 2.5% platform commission is only definitively earned by BD Business Market once the order is successfully completed. In the event of a successful return and full refund to the buyer, BDBM will waive the commission on that specific trade.